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November 14, 2011

View EGRO ONE machine parameters on our computer

Screen Shot of EGRO ONE Viewer
It is now possible to view all the parameters from an EGRO ONE super automatic on your PC.  Here's a link to the viewer. 













To Use:
1. Download this exe file and installed it on your computer 
2. Save the EGRO ONE parameters from your machine on a USB
  • Insert USB into machine, load and show window appears automatically 
  • Tap Upload/Download parameters 
  • Tap Download parameters 
  • Press OK to download parameters 
3. Save the parameter file from the USB to your computer
4. Open the viewer on your computer 
5. Click on the "File Selection" button in the upper right hand corner of the screen and select the parameter file from your computer.

In the viewer you can click through the tabs to view product parameters, all machine parameters, counter totals, error history, page layout and set-up, and touch screen settings (screensaver and promotional information).

Note: currently you can not make changes to these parameters on the PC, only view them.   


Ideas for using this viewer to your advantage:
1. Phone diagnostic tool.  During a phone fix, sometimes you want to see what the machine is set-up like and which errors have occurred throughout its history.  The viewer makes it possible for end users to email a parameter file (bck file) to you and you can view what is  going on with this machine.
2. Recall a stored history of the machine.  Each time you do a service on the machine save parameters for that machine.  The viewer makes it possible to quickly review the history without loading them back on to the machine.

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